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How private is your data online?

Social media superstar, Chris Brogan was in my neighborhood last month, speaking on social media marketing for small businesses. I remembered him saying, ”Privacy is dead because of the internet” and that statement really hit me. It’s not hard to see privacy go down the drain, especially with the transparency that social media demands and Facebook’s privacy woes as of late.

I decided to put Chris’ statement to the test and did a spokeo search of my name (think of it as the white pages of the internet). The “people search engine” brought up a ton of information such as my race, age, address, and more. Give it a try, it’s an incredible amount of private information that is publicly available. Fortunately, you’re able to remove your listing from the site and it also refers you to a service called, Reputation Defender which has many packages to help you keep your online information safe.
Note: The privacy statement of spokeo says the service ”aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, business websites, and other public sources.”

Small business owners have a lot to loose to breaches in privacy online. Social networks that keep photos, contact data, and other information on their servers even when you’re not active can be dangerous if stumbled upon by outsiders. (Imagine your client finding old photos of you partying in a chicken suit on New Years Eve on Facebook. Get the picture?)

How Can You Combat Your Privacy Concerns?

Chris did mention a way to combat the privacy issue. He said to “Win by having as much volume & value as u can” (paraphrased). My only issue with “having as much volume & value as u can,” is that it only covers up what’s beneath the surface. Barack Obama may have been the most “socially aware” presidential candidate in history, but his volume and value didn’t hide the controversy around the authenticity of his birth certificate (Wikipedia article).

In order to effectively combat the privacy issues of social media, online networks, and the world wide web in general I believe you have to take a more direct approach and fight them head-on. Here are some tips on how to secure your data across the web. Remember, the only way you’re going to get 100% privacy is by not using the internet at all. But, these tips should help you clean-up your tracks, protect your current data, and prevent further misuse of it.

Use Fancy Email “Ninjary” (Forms, Plugins, and other Useful Tools)

Your email address is considered to be your first “point of contact” and shouldn’t be published online. Taking necessary action will keep your inbox clean of spam, unwanted solicitations, and scammers. Here are a few tips to help you keep your address safe and out of “wrong hands” (Said in my Allstate guy voice).

Googe Docs: Google’s document program makes it super easy to create your own contact forms (with customizable fields) and embed them on any blog or website.

First, sign-up with Google docs if you haven’t done so already.
Second, Hit the create new button, on the top left hand side, and select form.
Third, customize your form by adding text boxes, check boxes, grids, and more.
Once you’re done creating your masterpiece you can grab the embed code and make it a part of your website or blog. When someone fills the form out you’ll get an email alerting you of the message.

You can also use WordPress plugins such as;

Contact Form 7: This is one of the best contact form plugins for WordPress. It’s extremely customizable and even features multiple form creation!

Visitor Contact Forms: This plugin features a slick web 2.0 presentation of a web form. It also includes your Skype, Twitter, and other contact information in a convenient pop-up window.

Alternatives: Two other suggestions for masking your email address are to use a disposable email address or an email graphic. The disposable addresses are meant for collecting spam only and this website generates a unique graphic for your email address like this;  (data scraping programs and bots are less likely to steal your email in an image than by simply typing it anywhere on the web).

Tweak Your Social Network Security Settings

Facebook
A couple of weeks ago, Facebook introduce new and simpler controls for privacy. According to Facebook your privacy settings weren’t changed, just how you access them. Here are a few tips and suggestions on how to maximize the new settings;

If you’ve made any previous privacy changes they’ll carry over to the new privacy page as Custom settings. If you would like to tweak these in a granular style click the customize settings link towards the bottom left-side of the page.

The big news for the new settings include more control over applications, games, and how they share your information. Here’s how to fully protect yourself while using the site;

1. Click the Applications, Games, and Websites link at the bottom of the page.

2. Check out the What you’re using section first. This section displays every Facebook app, game, and website associated with your account. Click the remove link to delete applications from your account.

3. Move to the Info accessible through your friends link. This section shows you what information your friends’ apps can access through their profile (that’s right, an app your friend uses can access your information). I recommend you deselect everything to keep other apps from getting, using, or abusing your data.

4. The Instant Personalization setting gives you the option to let Facebook partner sites use your data to “personalize” their websites for you when you visit. I recommend you deselect this option to keep your information secure.

Note: For a more in-depth look at Facebook’s new privacy settings check out their comprehensive guide.

Linkedin

What kind of privacy issues could the business networking site have? According to many users, plenty. If you’re using the site for your business then continue to use your business contact information. If you’re looking for a job you may consider setting up a special email and contact number (Perhaps a Google Voice number?) for job inquiries.

Once you’re logged into your profile click on “settings” in the top right-hand corner.
You’ll see the typical settings for your profile, email notifications, groups, and more. I would suggest tweaking your personal information first.Next, head over to privacy settings.

The most notable settings to tweak are Linkedin’s authorized applications, partner advertising, Nytimes.com customization, profile views, and research survey settings. Tweak each to meet your privacy needs, save your settings, and you’re done!

Twitter

Your Twitter profile is stripped of the exessive profile information of most social networks. This gives everyone the opportunity to get down to the “social” part in social media. However, this is the internet we’re talking about and in that regard nothing is 100% private. With that said . . .

  • Be careful with what you share! Use common sense and don’t let people know when you’ll be away from home. Sure, it’s common sense, but you’ll be surprised how many people let their guard down and end up on sites like pleaserobme.com.
  • Don’t give out personal information unless it’s a DM (direct message) to someone you trust.
  • Uncheck the “Tweet Location” box in your account settings if you don’t want people to know where you are. Note: If you decide to keep this option you can delete all your location information as seen in the graphic to the left.
  • Check the “Protect My Tweets” box if you only want approved people to follow your tweets. Note: Entrepreneurs, small businesses, and brands are discouraged from exericising this option as it takes your tweets out of the public stream where potential customers are. Just remember to keep what you share all business all the time and you’ll be fine.
Resource: Need some help maximizing Twitter for your business? Download my free e-book, The Entrepreneur’s Guide to Twitter Success

Secure Your Blog and Domain Name

Your blog is your brand’s home-base and you’re in a war for your privacy. In this digital battle your base can be attacked, hacked, and mined for private    information. Follow these steps and ensure you’re ready for whatever the internet can throw at you.

1. Pick a strong username and password for admin access to your blog.
2. Install the WP Security Scan plugin for WordPress and use it’s suggestions for securing your blog.
3. Keep regular back-ups of your blog’s database by using the WP-DB-Backup plugin.
4. Private register future domain names and ask your hosting provider to replace your info with theirs for current domains.
Tip: Want to see what info is available for your domain’s listing? Type your domain name into the whois database and see!
Note: Want some advanced practices for securing your WordPress blog? Check out this article from Problog Design; 11 Best Ways to Improve WordPress Security.

Manage Your Data Across the Web from the Big 3

Remember, the world wide web really is a wide web. The more we use Google’s, Microsoft’s, and Yahoo’s services the bigger our web gets. Here are some quick instructions for taking control of the web of information you weave.

Google Dashboard – Google’s dashboard, which launched in early November 2009, gives you a snapshot of the most popular google services you use.

  • The dashboard really is an eye-opener to how entrenched in Google services we really are.
  • Use it to manage privacy settings for Youtube, Docs, Gmail, Buzz, and more.
  • Be sure to edit your Google profile and remove any personal information that you don’t want to be there.
  • Did you know you can delete your entire web history and stop Google from recording it? Here’s how;1. Go to Web History
    2. Click on Remove Items or Clear Web History
    3. Click Clear Entire Web History
    4. And you’re done!

    Note:
    This option will also pause the recording of your history as well. Click the resume button to start it again at anytime.
Yahoo Account Settings – Not as extensive as the Google Dashboard, Yahoo’s account information page lets you tweak the usual settings. I suggest checking the apps and web connections link to make sure you don’t have any rogue apps using your information.
Microsoft Product Privacy Settings – Microsoft’s privacy page sadly only includes links to its many products and services. It would be nice if they created a “one-stop” privacy management center, but the scope and depth of their online services are vast. The good news is you can get connected to just about any Microsoft service you use online from this page.

My Quick Tips

  • Delete old email accounts (If you’re going to keep that Hotmail account as a junk email then adjust your contact data instead).
  • Delete your old job hunting website accounts (unless you’re still looking for a job). These sites hold some of your most valuable information in the form of resumes.
  • Delete old social networking accounts (you STILL have a Myspace account? Really?).
  • Use your business email address and contact information to protect your personal data online.
  • If you’re a “work from home” entrepreneur, rent a Post Office Box and use that instead of your home address.
  • Choose strong passwords for all your web accounts (preferably a mixture of numbers and letters with lowercase and uppercase characters).
  • Data-Mine yourself and see what Google has on you! I did and found my friendster account from my college days. Talk about embarrassed!
  • Don’t sign-up for EVERY social network. Maintain around 3-5 that you know you can manage.
Social media usage is growing at an alarming rate and with it people are sharing information, data, and other things just as much. My aim with this article is not to discourage you from participating in social media as an entrepreneur. But, remind you that what you share is stored, recorded, and saved by the world wide world. Take the reigns of your digital footprint. You may not be able to totally erase it out of the digital sandbox, but at least you can keep others from following, misusing, and abusing it. What else would you add to this guide? What privacy concerns do you have? Share your thoughts, questions, and comments below.

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About The Author

Rod Kirby

Rod Kirby helps entrepreneurs, small business owners, and organizations take advantage of social media marketing and new media through his company, Kirby Enterprises. Follow Rod on Twitter here.
  • http://bradleyaharmon.com Brad Harmon

    Interesting post. Spokeo has some pretty bad information about me – most of which isn't me. Some pretty good tips in here. I probably should delete my MySpace account and a few others as I haven't been on them for quite some time. I never even thought about old resumes on sites like monster.com and others. Looks like I have some items for my to do list.

  • http://www.rodkirby.com Rod

    Yes,definitely get rid of that myspace account – it's nothing more than a media site for artists and kids now. I didn't think about the job sites either until I did some digging around and realized how much info they really had on me. It's so easy to keep feeding the “world wide web” that we lose track of what we fed it!

  • http://bondchristian.com/ bondChristian

    This is an excellent collective of tips for how to go about reducing that digital footprint. I still wonder about the premise, though. For certain things, it might be a good idea to stay private (social security number is a good example). But in general, isn't most of this just another version of covering up what's out there? Wouldn't it be better to just avoid that chicken suit in the first place… or just let it go?

    -Marshall Jones Jr.

  • http://www.rodkirby.com Rod

    I think you bring up an excellent point, yes, the article is intended to
    help you clean up your digital foot print, but there are tips here that can
    help you keep it clean in long run as well. It's up to us how much of our
    information gets added to the world wide web, especially in this new social
    era of the web. But, I pray this article wakes people up to what's already
    out there and points them in the right direction to correcting their issues.

  • http://www.personal-success-factors.com steveborgman

    Hi, Rod. Thanks for the beautifully comprehensive guide to online privacy. I am going to share this many times over!

    • http://www.rodkirby.com Rod

      Thanks, Steve. I tried to cram as much as I could into it. There’s so much involved with online privacy – it’s amazing how much is out there. Thanks for sharing!