HOW TO: Reclaim Your Privacy Online

Published on June 28, 2010 by in Online Success

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HOW TO: Reclaim Your Privacy Online

How private is your data online?

Social media superstar, Chris Brogan was in my neighborhood last month, speaking on social media marketing for small businesses. I remembered him saying, ”Privacy is dead because of the internet” and that statement really hit me. It’s not hard to see privacy go down the drain, especially with the transparency that social media demands and Facebook’s privacy woes as of late.

I decided to put Chris’ statement to the test and did a spokeo search of my name (think of it as the white pages of the internet). The “people search engine” brought up a ton of information such as my race, age, address, and more. Give it a try, it’s an incredible amount of private information that is publicly available. Fortunately, you’re able to remove your listing from the site and it also refers you to a service called, Reputation Defender which has many packages to help you keep your online information safe.
Note: The privacy statement of spokeo says the service ”aggregates publicly available information from phone books, social networks, marketing surveys, real estate listings, business websites, and other public sources.”

Small business owners have a lot to loose to breaches in privacy online. Social networks that keep photos, contact data, and other information on their servers even when you’re not active can be dangerous if stumbled upon by outsiders. (Imagine your client finding old photos of you partying in a chicken suit on New Years Eve on Facebook. Get the picture?)

How Can You Combat Your Privacy Concerns?

Chris did mention a way to combat the privacy issue. He said to “Win by having as much volume & value as u can” (paraphrased). My only issue with “having as much volume & value as u can,” is that it only covers up what’s beneath the surface. Barack Obama may have been the most “socially aware” presidential candidate in history, but his volume and value didn’t hide the controversy around the authenticity of his birth certificate (Wikipedia article).

In order to effectively combat the privacy issues of social media, online networks, and the world wide web in general I believe you have to take a more direct approach and fight them head-on. Here are some tips on how to secure your data across the web. Remember, the only way you’re going to get 100% privacy is by not using the internet at all. But, these tips should help you clean-up your tracks, protect your current data, and prevent further misuse of it.

Use Fancy Email “Ninjary” (Forms, Plugins, and other Useful Tools)

Your email address is considered to be your first “point of contact” and shouldn’t be published online. Taking necessary action will keep your inbox clean of spam, unwanted solicitations, and scammers. Here are a few tips to help you keep your address safe and out of “wrong hands” (Said in my Allstate guy voice).

Googe Docs: Google’s document program makes it super easy to create your own contact forms (with customizable fields) and embed them on any blog or website.

First, sign-up with Google docs if you haven’t done so already.
Second, Hit the create new button, on the top left hand side, and select form.
Third, customize your form by adding text boxes, check boxes, grids, and more.
Once you’re done creating your masterpiece you can grab the embed code and make it a part of your website or blog. When someone fills the form out you’ll get an email alerting you of the message.

You can also use WordPress plugins such as;

Contact Form 7: This is one of the best contact form plugins for WordPress. It’s extremely customizable and even features multiple form creation!

Visitor Contact Forms: This plugin features a slick web 2.0 presentation of a web form. It also includes your Skype, Twitter, and other contact information in a convenient pop-up window.

Alternatives: Two other suggestions for masking your email address are to use a disposable email address or an email graphic. The disposable addresses are meant for collecting spam only and this website generates a unique graphic for your email address like this;  (data scraping programs and bots are less likely to steal your email in an image than by simply typing it anywhere on the web).

Tweak Your Social Network Security Settings

Facebook
A couple of weeks ago, Facebook introduce new and simpler controls for privacy. According to Facebook your privacy settings weren’t changed, just how you access them. Here are a few tips and suggestions on how to maximize the new settings;

If you’ve made any previous privacy changes they’ll carry over to the new privacy page as Custom settings. If you would like to tweak these in a granular style click the customize settings link towards the bottom left-side of the page.

The big news for the new settings include more control over applications, games, and how they share your information. Here’s how to fully protect yourself while using the site;

1. Click the Applications, Games, and Websites link at the bottom of the page.

2. Check out the What you’re using section first. This section displays every Facebook app, game, and website associated with your account. Click the remove link to delete applications from your account.

3. Move to the Info accessible through your friends link. This section shows you what information your friends’ apps can access through their profile (that’s right, an app your friend uses can access your information). I recommend you deselect everything to keep other apps from getting, using, or abusing your data.

4. The Instant Personalization setting gives you the option to let Facebook partner sites use your data to “personalize” their websites for you when you visit. I recommend you deselect this option to keep your information secure.

Note: For a more in-depth look at Facebook’s new privacy settings check out their comprehensive guide.

Linkedin

What kind of privacy issues could the business networking site have? According to many users, plenty. If you’re using the site for your business then continue to use your business contact information. If you’re looking for a job you may consider setting up a special email and contact number (Perhaps a Google Voice number?) for job inquiries.

Once you’re logged into your profile click on “settings” in the top right-hand corner.
You’ll see the typical settings for your profile, email notifications, groups, and more. I would suggest tweaking your personal information first.Next, head over to privacy settings.

The most notable settings to tweak are Linkedin’s authorized applications, partner advertising, Nytimes.com customization, profile views, and research survey settings. Tweak each to meet your privacy needs, save your settings, and you’re done!

Twitter

Your Twitter profile is stripped of the exessive profile information of most social networks. This gives everyone the opportunity to get down to the “social” part in social media. However, this is the internet we’re talking about and in that regard nothing is 100% private. With that said . . .

  • Be careful with what you share! Use common sense and don’t let people know when you’ll be away from home. Sure, it’s common sense, but you’ll be surprised how many people let their guard down and end up on sites like pleaserobme.com.
  • Don’t give out personal information unless it’s a DM (direct message) to someone you trust.
  • Uncheck the “Tweet Location” box in your account settings if you don’t want people to know where you are. Note: If you decide to keep this option you can delete all your location information as seen in the graphic to the left.
  • Check the “Protect My Tweets” box if you only want approved people to follow your tweets. Note: Entrepreneurs, small businesses, and brands are discouraged from exericising this option as it takes your tweets out of the public stream where potential customers are. Just remember to keep what you share all business all the time and you’ll be fine.
Resource: Need some help maximizing Twitter for your business? Download my free e-book, The Entrepreneur’s Guide to Twitter Success

Secure Your Blog and Domain Name

Your blog is your brand’s home-base and you’re in a war for your privacy. In this digital battle your base can be attacked, hacked, and mined for private    information. Follow these steps and ensure you’re ready for whatever the internet can throw at you.

1. Pick a strong username and password for admin access to your blog.
2. Install the WP Security Scan plugin for WordPress and use it’s suggestions for securing your blog.
3. Keep regular back-ups of your blog’s database by using the WP-DB-Backup plugin.
4. Private register future domain names and ask your hosting provider to replace your info with theirs for current domains.
Tip: Want to see what info is available for your domain’s listing? Type your domain name into the whois database and see!
Note: Want some advanced practices for securing your WordPress blog? Check out this article from Problog Design; 11 Best Ways to Improve WordPress Security.

Manage Your Data Across the Web from the Big 3

Remember, the world wide web really is a wide web. The more we use Google’s, Microsoft’s, and Yahoo’s services the bigger our web gets. Here are some quick instructions for taking control of the web of information you weave.

Google Dashboard – Google’s dashboard, which launched in early November 2009, gives you a snapshot of the most popular google services you use.

  • The dashboard really is an eye-opener to how entrenched in Google services we really are.
  • Use it to manage privacy settings for Youtube, Docs, Gmail, Buzz, and more.
  • Be sure to edit your Google profile and remove any personal information that you don’t want to be there.
  • Did you know you can delete your entire web history and stop Google from recording it? Here’s how;1. Go to Web History
    2. Click on Remove Items or Clear Web History
    3. Click Clear Entire Web History
    4. And you’re done!

    Note:
    This option will also pause the recording of your history as well. Click the resume button to start it again at anytime.
Yahoo Account Settings – Not as extensive as the Google Dashboard, Yahoo’s account information page lets you tweak the usual settings. I suggest checking the apps and web connections link to make sure you don’t have any rogue apps using your information.
Microsoft Product Privacy Settings – Microsoft’s privacy page sadly only includes links to its many products and services. It would be nice if they created a “one-stop” privacy management center, but the scope and depth of their online services are vast. The good news is you can get connected to just about any Microsoft service you use online from this page.

My Quick Tips

  • Delete old email accounts (If you’re going to keep that Hotmail account as a junk email then adjust your contact data instead).
  • Delete your old job hunting website accounts (unless you’re still looking for a job). These sites hold some of your most valuable information in the form of resumes.
  • Delete old social networking accounts (you STILL have a Myspace account? Really?).
  • Use your business email address and contact information to protect your personal data online.
  • If you’re a “work from home” entrepreneur, rent a Post Office Box and use that instead of your home address.
  • Choose strong passwords for all your web accounts (preferably a mixture of numbers and letters with lowercase and uppercase characters).
  • Data-Mine yourself and see what Google has on you! I did and found my friendster account from my college days. Talk about embarrassed!
  • Don’t sign-up for EVERY social network. Maintain around 3-5 that you know you can manage.
Social media usage is growing at an alarming rate and with it people are sharing information, data, and other things just as much. My aim with this article is not to discourage you from participating in social media as an entrepreneur. But, remind you that what you share is stored, recorded, and saved by the world wide world. Take the reigns of your digital footprint. You may not be able to totally erase it out of the digital sandbox, but at least you can keep others from following, misusing, and abusing it. What else would you add to this guide? What privacy concerns do you have? Share your thoughts, questions, and comments below.

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Rod Kirby

Rod Kirby helps entrepreneurs, small business owners, and organizations take advantage of social media marketing and new media through his company, Kirby Enterprises. Follow Rod on Twitter here.

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35 Keys to Social Media Success by Chris Brogan
Rod & Chris

Me and My Twitter BFF

If you are following me on Twitter then you know that yesterday I was tweeting live at #BroganMemphis. That’s right, I had a front row seat to the biggest nerd-meet-up [cough - I mean, business meet-up - cough] in Memphis’ history! Speaker, author, blogger, and social media ninja, Chris Brogan was in the house delivering fantastic information on how businesses could maximize social media.

Shout Outs

Big thanks to Amy Howell [follow her if you don't already, she rocks my socks!] for inviting me, Thom Rigsby for making sure I didn’t embarrass myself, everyone who looked like their Twitter profile pic, and  Chris Brogan for sparing a moment to give us some advice in the video below.

Tweets of Wisdom

After the quick video you’ll find my tweets from the front row. I’ll also be updating my Facebook Fanpage with another video and pics so be sure to head over there once you’re done. There’s a ton of wisdom in these 35 tweets. So, bookmark this page, save it in Google Reader, and share it with a friend or two because I guarantee it’ll tickle you silly how awesome they are!

By the way, if you’d like to read other awesome tweets from yesterday’s event, type #BroganMemphis in Twitter search to get in on the conversations. Let me know if any of them hit home with you in the comments below. Enjoy!

35 Power Tweets for Social Media Success

#1. Everyone is in sells and everyone is in customer service. If you’re not powering “human business” you’ll end up unemployed.

#2. Social media can be used for awareness, lead generation, education, sales, crm, and community.

#3. 3 Major Buckets of Social Media; listening, connecting, and publishing. Spend 30 mins a day doing each 4 success.

#4. Have a media company mindset – think production, distribution, engagement, and two-way communication.

#5. Definition of “Human Business” – it’s sustainable, relationship-minded, and value-driven. (no shady marketing!)

#6. At the core of Social Media marketing is your database – grow it, feed it, and manage it with care.
listening is a HUGE human-business boom. [tap into it and make use of social media to listen!]

#7. Best way to make a sale is to “be there BEFORE the sale” – get to know people, earn trust, engage!

#8. 12:1 rule: tweet and share 12 times as much as you do about everyone else and then make your “ask”

#9. Don’t count your [blog] “views” as value at the end of the day how much you have in the cash register is what counts.

#10. Don’t use social media tool measurements, use money, number of sign-ups, and generate REAL action.

#11. Human Branding – use real names on social networks, real faces, promote others, get into conversations!

#12. Blog Advice; make sure you have real goals don’t just have a blog to “have a blog.”

#13. Blog Advice; build a content catalog, use an editorial calendar. Need help? Here’s a video http://bit.ly/2BcjB6

#14. Blogger Outreach; start making friends (genuine, friends, not based on how many followers they have)

#15. Measure social media success with tangible goals – not views, but sales and sign-ups!

#16. Human-Business Success; 30 mins of listening, 60 mins. of producing content, 30 mins of responding

#17. Social Media Marketing Success – share! “Free” is a very powerful tool.

#18. Start thinking of a mobile strategy – beyond phones as well (ipad, etc.)

#19. Affiliate Marketing is a great way to make money online. [Offer products you stand behind and don't push them!]

#20. If you’re going to start social media marketing, give yourself 3 months to get into the groove of things.

#21. Damage Control Plan – be “socially chirpy” during the good and the bad times. Response time is less than 24 hrs.

#22. Damage Plans – people who don’t have relationships with their communities won’t be as successful in controlling it.

#23. Linkedin questions and answers is really powerful, groups are amazing. [Don't discount it!]

#24. Posterous is a great tool for posting emails that come out like a blog on the other end. [Very powerful for quick posts!]

#25. Video bridges the generational gap in social media [very powerful tool 4 marketing]

#26. Apps are a real opportunity for digital publishers. Trick is to create useful content. Not just advertise.

#27. Privacy is dead because of the internet. [Win by having as much volume & value as u can]

#28. People don’t look [for services] until they have a need. Use listening tools to reach people BEFORE they need you.

#29. Best way to get companies who aren’t using social media on board is to not confuse them with the “nerd-o-logy”

#30. Twitter has changed the dynamic of how we get our news. We get real-time news faster than regular news channels.

#31. Media Company Advice: get out of the circulation game and get into the “action-game.” They have to adapt.

#32. The new value for media companies online is not subscribers but content/reader engagement. [social currency]

#33. Quick Fact: chrisbrogan starts his day by listening, reading other posts, publishing a few posts, and interacting.

#34. When sharing, share things that you really like. Not just “anything.”

#35. Don’t just “collect recipes,” open a restaurant. Put what you collect into action.

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Rod Kirby

Rod Kirby helps entrepreneurs, small business owners, and organizations take advantage of social media marketing and new media through his company, Kirby Enterprises. Follow Rod on Twitter here.

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What Would You Like Me to Ask Chris Brogan?

Published on April 22, 2010 by in News

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What Would You Like Me to Ask Chris Brogan?

Here ye, here ye, Chris Brogan is coming to town! Finally, the mid-south is getting some “Brogan action” [sorry Chris].

Watch this short clip for a few details.

About the Event

The event, Powering the Conversation: How Social Media Gives Businesses a Big Voice [link downloads the event flier - in .pdf file format],  is being held at the world famous Peabody Hotel [famous for the creative marching of its ducks] and sponsored by many Memphis businesses. For more information visit Howell-Marketing.com. If you would like to register for the event on May 6th, visit the Event Brite website.

About Chris Brogan

Chris BroganIf you’re unfamiliar with Chris Brogan the long end of the stick is he’s the author of the best selling books Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust (Amazon aff link), Social Media 101: Tactics and Tips to Develop Your Business Online (Amazon aff link), he’s an international speaker, and entrepreneur. The short end of the stick is the guy has been giving great content in the social media space for years and it’s paid off in a major way. I admire Chris so much that I wrote a love letter to him [read first, judge me later].

You’ve Got Questions, He’s Got Answers (well . . . maybe . . .)

As I mentioned in the video, Chris will be answering a couple of questions exclusively for YOU. I don’t mean, stuff like, “Chris, what’s your favorite video game,” or anything silly. Let’s take this opportunity to ask some really good questions that will help the entire community. So, go wild, go crazy, and let your imagination run free! Leave a couple of questions you would like to ask him in the comments and I’ll pick the best ones to go into my interview.

And, of course, I’ll be on-site to shoot some video, mix, mingle, and gather some good stuff for everyone who likes my Facebook Fan Page. Leave me some good questions to ask Chris and I’ll make sure to get the best ones answered. Talk to you all soon!

P.S. – If you’re on Twitter you can follow the conversations that are being stirred up about this event using the #broganmemphis hashtag

P.P.S. – You can also follow me on Twitter as well.

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A Love Letter to Chris Brogan

If you could be any celebrity, business mogul, or leader who would you be? Who do you most admire, adore, and wish you could trade shoes with?

Most of us [me in included] would kill to be as [or more] successful as the people we see on television, read about in magazines, receive tweets from, are a fan of on Facebook, or read blogs from. It’s human nature to desire more for our lives and even envy the accomplishments of others.

The man Himself

The man Himself

I was on a coaching call last week and my client’s goal was to take his life and business to the next level. He mentioned that he wants to model his business after, social media super star, Chris Brogan.

Going deeper into the conversation he begin too compare Chris’s accomplishments to his own and quickly realized that how long of journey was ahead of him. It really upset me when my client began too compare what he didn’t have to what Chris does have.

This is the advice I gave to him . . .

Dear Chris;

First of all,

Chris Brogan doesn’t have super powers, can’t leap tall buildings in a single-bound, and wasn’t born in a manger. His blog isn’t “totally awesome,” aesthetically speaking, and if it weren’t for a few pics and graphics, it would be really bland. However, what God has given him in terms of knowledge, wisdom, and understanding is spectacular. What he shares is nothing short of awesome.

That’s what I love about God – he uses the ordinary and makes them extraordinary! And what I love about what Chris Brogan has achieved is his simplicity and his consistency. His blog is very simple but he’s consistent in delivering top-notch content. This has only been one facet of his success but it’s an important piece of the pie.

And second of all,

“You can’t go where God sent Chris Brogan and Chris Brogan can’t go where God is sending you.”

Sometimes we need a friendly reminder that our purpose and destiny is uniquely ours crafted by the hands of the master potter. I don’t doubt one bit that my client can become as or more successful than Chris Brogan. Not because he’s a better blogger, has more Twitter followers, or is a better practitioner of social media; but because he’s destined to impact the lives of people Chris Brogan can’t reach. He’ll be able to deliver content, products, and services that Chris won’t be able to . . . and so will you.

There’s a lot we can learn from Chris and others like him. Here are a few lessons I’ve learned;

Stay on purpose!

Staying on track with your goals is not enough, you have to stay on purpose as well. I think Chris has a good idea of what his purpose is for his business and where he’s going next. Purpose gives your efforts meaning, keeps you in the trenches, and becomes your compass toward success.

Watch them walk, but don’t walk their way!

Ever seen a model walk on a runway exactly the same as the one before her? Each model has their own rhythm, tempo, and puts their own flare into the walk. It’s ok to “model” yours like someone else’s but it’ll be your own personality that sells the crowd.

When I was in high school I used to copy the artwork from comic books that I admired the most. However, whenever I copied a drawing, I also copied the artist’s mistakes as well. After a bit of practice I begin to draw my own comics and made my own mistakes. But, I loved creating my own stuff. Trace someone’s success but be original and find your own way.

Capitalize on missed opportunities!

If you’re modeling your blog or business off of Chris Brogan’s be smart and claim some of the opportunities he may have  overlooked. Such as starting a forum on your blog, doing more 1-on-1 coaching, starting a podcast, or doing video interviews, etc. You never know, something might take off for you that may not fit with Chris’s readership.

What about missed opportunities in business? Who has Chris Brogan passed over in a mad dash to satisfy small business and corporate clientele? If he doesn’t focus on the solo-preneur then you should!

Love,

Rod

It’s ok to model your business after the success of someone like Chris Brogan. However, you have to keep the comparison as a model and it can not become the standard. Doing so hinders your confidence, your success, and ultimately the lives you were destined to touch.

Remember, the promised land that God wants for you  has your name on the gate . . . no one else’s. What have you learned from shining stars like Chris Brogan? Who do you model your business after? Share your thoughts in the comments below.

P.S.

Chris, if you’re reading this, everything in bold is my best advice to you and your continuing journey down the road to success. You’re experiencing a lot of awesome things in your life, but stay on purpose, be original, and capitalize on your missed opportunities. You’re at a critical phase in your flight to super-stardom. Follow this advice and you’ll remain in the air and drift toward the stars.

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Rod Kirby

Rod Kirby helps entrepreneurs, small business owners, and organizations take advantage of social media marketing and new media through his company, Kirby Enterprises. Follow Rod on Twitter here.

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